Page 457

Using Group Skills

One person tugging on a rope can move something small. Many people pulling together can move something huge. That’s the power of working in a group. If everyone joins forces, the results can be remarkable—like building the Great Pyramid!

On the other hand, if everybody pulls in different directions, the group can’t accomplish anything other than upsetting everyone.

The difference between function and dysfunction comes down to solid group skills. Members must listen, observe, cooperate, clarify, and respond—and resolve conflicts. That’s a lot! But you’ll learn about these skills in the next few pages, and even learn how to collaborate with others online.

“Ready? Set? Pull!”